We appreciate your business and want to assist you with any questions
you might have about your invoice.
Here are some of the most common billing questions we receive, however if you can’t find the
information you’re looking for, just call our Accounting department at 949.224.0900 or email
us at
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How often does ACC bill?
ACC customers are invoiced semi-monthly. The first invoice is dated the 15th of the month and includes all shipments delivered from the 1st up to and including the 15th. The second invoice is dated the last day of the month and includes all shipments delivered from the 16th up to and including the last day of the month.
When is my payment due?
Payment terms are Net 15. Payment is due on each individual invoice 15 days from the date of that invoice. Delinquent accounts over 30 days are subject to late fees and/or termination of service without notice.
How do I read my invoice?
If you need assistance regarding your account, please call 949.224.0900 and ask for our Accounting Department.
Do you offer electronic invoicing?
Yes, please contact our Accounting department for assistance.
How do I request a credit for a late shipment?
All claims regarding delay or non-delivery of a shipment must be made in writing within 15 days of the shipment due date. Please click here, or call our Customer Service department at 800.874.0687. Please refer to the Terms & Conditions page for additional information regarding claims by clicking here.
What methods of payment do you accept?
We accept personal or business checks made out to “All Counties Courier” as well as all major credit cards: Visa, MasterCard, American Express and Discover. To pay your invoice by credit card, please use this form.
Where do I send my payments?
All payments should be mailed to the address listed on your invoice:
All Counties Courier, Inc.
Attn: Accounting Department
16931 Millikan Ave.
Irvine, CA 92606
